Ashton Kutcher is everywhere, commercials, movies, TV shows and now he is taking over the Runway and the fashion world.
Ashton was walking down the Runway with supermodel Alessandra Ambrosio during Sao Paulo Fashion Week in Brazil. Kutcher must have been getting some tips from Ambrosio because he looked pretty confident on the stage.
After the walk Ashton sat in the front row and seemed to enjoy the fashion show.
The fashion show is not the only thing he did together with Ambrosio. The two had also taken pictures together where Alessandra was topless.
Read this between 9 a.m. and 6 p.m.: ; ‘Customer service’ key to ‘customer service,’ cable finds
The Charleston Gazette (Charleston, WV) May 24, 2010 | Deborah Yao PHILADELPHIA – For far too long, cable customers fumed as they waited in vain for the cable guy to show up. When he did come, sometimes it took multiple visits to fix outages. Some customers grappled with billing mistakes that took months to resolve. And cable prices went up every year.
Now it might be the cable customer’s turn for revenge.
Cable TV operators are trying to treat their customers better. Consumers now can get a 30-day money-back guarantee from at least two major cable companies. Soon, subscribers might set specific times for technician visits and get their orders confirmed in writing.
These sound like simple or even obvious steps, but they address longtime complaints about the cable TV business.
Cable companies are forced to do it because of intensifying competition from satellite TV and phone companies that offer video – and from people disconnecting subscription TV services altogether to watch videos online.
It won’t be easy to change a poor reputation that was captured in a 1996 “Seinfeld” episode in which Kramer retaliates against his cable company by telling the technician he’ll be home between 9 a.m. and 1 p.m. but then doesn’t show up. In 2007, a Virginia woman was so upset at Comcast Corp.’s customer service that she smashed a keyboard with a hammer in a Comcast service center. web site comcast service center
Cable’s customer-satisfaction ratings have been among the worst of any industry. In the American Customer Satisfaction Index, based on surveys of U.S. households, the four largest cable TV providers – Comcast, Time Warner Cable Inc., Cox Communications Inc. and Charter Communications Inc. – have averaged 59 on a scale of 1 to 100 since 2004, even with some improvement in this year’s figures. In the last comparable rankings, cable TV came in below airlines, a business with byzantine fare rules, new fees for baggage and horror stories of passengers trapped for hours on planes.
First, cable TV companies tried appealing to customers with discounts. Although overall cable service prices were rising, the companies offered bundles of TV, Internet and phone plans, and threw in some freebies and other promotions. But that only slowed customer defections.
Now, cable companies are trying to do more.
Comcast, the nation’s largest cable TV provider, is making incremental changes that it hopes will collectively improve its reputation. It’s offering a 30-day money-back guarantee on all services to unhappy customers and a $20 credit if the technician shows up late, even if he had called to say he’d be late. It also is testing a service that lets customers call to get the technician’s estimated time of arrival.
Cox, the country’s third-largest cable company, is testing the idea of letting customers set service appointments at specific times rather than two-hour windows.
The trial is limited to New England and only for the first appointment of the day, at 8 a.m. If successful, the service will be rolled out nationally and eventually to cover the entire day.
“No more scribbled notes on a pad by the phone,” said spokeswoman Anita Lamont. see here comcast service center
That would be welcome news to Marc Pachtman, a lawyer in Boothwyn, Pa., who tussled with Comcast for about 10 months over several issues, including charges on his bill that were higher than the cable package he thought he ordered.
Pachtman said he was charged $51 for cable TV and $46 for Internet after being told it would be $45 for TV and $35 for Internet. He also paid $42 a month for phone service, but Comcast got that right.
Eventually, after several calls to Comcast, he got a refund and a six-month promotional plan that combined TV, Internet and phone services for $94 a month, down from $140.
“I had to do a lot of jumping up and down,” Pachtman said. “If they would be forced to confirm things in writing, it should standardize their programs to the point so there’s no variation to what customer representatives can say.” Deborah Yao